Shipping policy
Shipping Policy – Junouk's Candy Shop
Last updated: 10-08-2026
1. Processing of orders
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Orders are processed within 1–2 business days after payment is received.
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During holidays or busy periods, processing may take a little longer.
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Once your order has been shipped, you will receive a shipping confirmation with tracking information (if applicable).
2. Shipping costs
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Within the Netherlands: €6.45 (free shipping on orders over €50).
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Belgium & Germany: €9.95.
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Other Countries: Rates are calculated at checkout.
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Shipping costs are calculated automatically during checkout.
3. Delivery times
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Netherlands: 1-3 business days.
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Belgium & Germany: 2-5 business days.
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International orders: 5-10 business days, depending on the destination.
Please note: Delivery times are an indication. Junouk's Candy Shop is not responsible for carrier delays.
4. Packaging
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Our sweets are carefully packaged to ensure freshness.
5. Damaged or lost packages
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Junouk's Candy Shop is not liable for packages lost or damaged during shipping, but we are happy to help you find a solution.
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If you experience any problems, please contact us within 7 days of receipt at info@junoukscandyshop.com with your order number and, if necessary, photos of the damage.
6. Contact
- For questions about shipping or orders, please contact us at:
📧 info@junoukscandyshop.com