Everything about your sweet order

Junouk's Candy Shop is an online sweet shop offering pick & mix sweets, packaged treats, drinks, mystery products and gifts. Orders are carefully prepared and packed in Oost-Souburg.

The shop is online and orders are shipped from Oost-Souburg in Zeeland. You can also visit Junouk's Candy Shop regularly at markets and events.

The market calendar lists the current dates, times and locations. Check the calendar shortly before you leave, as a market may change or be cancelled.

Email info@junoukscandyshop.com. If your question is about an order, include your order number so we can help you more quickly.

Local delivery within 9 kilometres of Junouk's Candy Shop costs €4.20 and is free from €50. According to the current delivery information, weekday orders placed before 5 pm are delivered that evening between 7 pm and 11 pm. Orders placed after 5 pm are delivered on the next working day between 7 pm and 11 pm.

The current shipping cost shown at checkout is always leading. Delivery in the Netherlands costs €6.45 and is free above €50. The rate for Belgium and Germany is €9.95. Estimated delivery is 1–3 business days in the Netherlands and 2–5 business days in Belgium and Germany after processing. Busy periods may take longer.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when it is available for the selected delivery method.

Contact info@junoukscandyshop.com as soon as possible, preferably within 7 days of delivery. Include your order number and clear photos of the product, packaging and shipping box. We will then review the most appropriate solution.

Contact info@junoukscandyshop.com as soon as possible. An order can be cancelled free of charge while it has not yet been processed. Cancellation cannot be guaranteed once it has been processed, packed or shipped. Custom products such as pick & mix bags, mystery bags and gift packages can no longer be cancelled once preparation has started.

For products covered by the right of withdrawal, you can notify us within 14 days of receipt. For food-safety and hygiene reasons, opened products and custom products such as pick & mix sweets, mystery bags and gift packages cannot be returned. An eligible standard product must be unopened, undamaged and resalable. Always register a return first; return shipping is normally at your own expense. Read the full returns and refunds policy.

Available methods include iDEAL, PayPal, Apple Pay, Google Pay, Klarna, credit card and the VVV gift card. The payment options available for your country and order are shown at checkout.

Create a free account or log in. You earn sweet points with orders and can later redeem them for a discount or reward. You can also continue saving for a higher-value reward. See the current explanation and options on the loyalty programme page.

Where available, product pages include ‘Ingredients & nutrition’ and ‘Allergens’ sections. The contents of a sweet mix or mystery product may vary. Also check the information for the individual sweets and, if you have an allergy or are unsure, contact info@junoukscandyshop.com before ordering.

Under ‘Diet’ in the menu and collections you will find halal, gluten-free, sugar-free and unsugared sweets. The range and product recipes may change, so always check the current product information and contact us before ordering if you are unsure.

That is, of course, a surprise. Where offered, a Mystery Candy Bag lets you choose preferences such as sweet, sour, liquorice or dietary wishes in advance. Each mix may be different. The product page always shows the size or weight and the information that applies to that product.

Store sweets in a cool, dry place, well sealed and away from direct sunlight. Always follow the storage and best-before information on the packaging or product page.